How Orange Crew works
Book it in a minute. Lock the price in writing the moment we arrive. We handle every lift, every sort, and every sweep before we drive away — no surprise invoices, no day labor, no items quietly hitting a landfill.
~60sec
to book online from start to finish
Same-day
windows when routing allows
100%
free, no-obligation estimates
50–70%
of items diverted from landfill
The process
Same flow whether it's a single sofa pickup or a multi-day estate clearance. Top to bottom, here's exactly what happens.
Three ways to reach us — whichever's fastest for you.
Don't worry about being precise on volume. We confirm exact pricing on site once we see the pile.
Same-day and next-day pickups are the norm when our routing allows. Booked windows are commitments — if a previous job runs long, you get a text update, not silence. Dispatch publishes the same regional coverage map every crew follows.
We text the day before to confirm a tightened arrival window.
Background-checked, trained, uniformed crew in a marked truck. Names exchanged at the curb. You'll never open the door to day labor or an anonymous sub-contractor. That promise is echoed when you meet the crew — useful for anyone vetting vendors.
Walk us through every pile. We confirm a volume-based quote on site — in writing — before we lift a single item. The price you agree to is the price you pay.
Every item goes onto the truck. Donations and recycling come off first — before anything heads to a transfer station. The load zone is swept clean before we drive away. Curious what stays out of landfill? Skim recycling after pickup notes from our blog.
The number you agreed to is the number you pay — collected after we've finished, never before. Receipt emailed the same day.
Always free, always upfront
Walk-throughs, photo quotes by text, and phone consultations are always free — and you're never locked in. Approve the price, we go to work. Don't, we shake hands and you owe nothing.
What we take
A quick rundown of the categories that fill the truck on a typical day. Not a complete list — if you don't see your item, just ask. Heavy specialty loads map to property cleanout crews when whole estates empty out.
Bulky things you don't want to drag down the stairs.
Disconnected and recycled responsibly — Freon recovered.
Yard, garage, basement, and renovation debris.
Item not on the list? Text a photo to (224) 386-4836 and we'll tell you yes or no inside an hour.
Hard limits
For your safety, our crew's safety, and the law — these items require specialized handling we are not licensed to provide.
Not sure about a specific item? Text a photo to (224) 386-4836 and we'll tell you before we dispatch — usually back inside an hour.
Pricing at a glance
Volume-based: you pay for the percentage of the truck your items fill, not the hours we spend lifting. The price you agree to before we lift is the price you pay.
Please note: Mattresses and box springs are not included in truckload pricing. A $50 surcharge applies per item in addition to your quoted load price.
Single-item pickups start at $120. Heavy materials (concrete, brick, soil, tile) are priced by weight. See the full pricing chart →
Booking
Pick whichever path is fastest for you. All three reach the same dispatcher and the same crew.
Common questions
Quick answers on attendance, timing, surprises, appliances, stairs, cancellation, receipts, and payment.
Not always. Many pickups are completed unattended — leave the items in the driveway, garage, or a clearly marked spot, and we'll photograph the load before and after, text you the on-site quote for approval, and email you a receipt. For interior jobs we do need someone with access at the property. Compare booking paths on the Orange Crew homepage snapshot or send dispatch a note if legal needs a paper trail.
Same-day windows are available when our routing allows. Booked early in the day, most jobs slot in the same afternoon. Otherwise, next-day is the standard. Tight schedule? Text us at (224) 386-4836 — the dispatcher can often shuffle a route to fit you in.
No problem and no drama. We requote in writing on site based on the new volume, you approve the new tier, and we keep working. The original quote isn't a trap — you only pay for what we actually load.
Yes — washers, dryers, dishwashers, fridges, freezers, AC units, water heaters. We cap loose water lines, manage the Freon-recovery process for refrigerant appliances, and protect floors with blankets when we extract them. Refrigerant handling follows EPA Section 608 guidance and ENERGY STAR appliances documentation when units still qualify for recycling streams.
Yes. Stairs, basements, attics, walk-ups, narrow hallways, tight corners — that's our problem to solve, not yours. The crew brings dollies, straps, blankets, and the muscle. There is no extra fee for stairs.
Free up until the day before your window. On the day of, we ask for as much heads-up as you can give so we can shift the route. Free quotes are always free — there is no commitment until you approve the on-site price.
Yes — donation receipts and recycling certificates are available on request for tax filings, audits, or compliance reporting. Just ask the crew when they arrive or email us afterwards.
All major credit and debit cards, Apple Pay, Google Pay, ACH, business checks, and cash. Payment is collected after the job is done, never before. We email a receipt the same day.
Ready when you are
Book online in seconds, call the dispatcher, or text us a photo. We'll quote it for free, lock the price in writing, and have it gone — recycled and donated wherever we can.
